RO Romanian
CK kurdish
MS Malaysian
TH Thai
RU Russian
HU Hungarian
SR Serbian
SW Swahili
CA Catalan
DA Danish
AF Dari
SE Swedish
IL Hebrew
MO Mongolian
UA Ukrainian
PL Polish
FI Finnish
TH Thai (Thailand)
SK Slovak
KR Korean
CN Chinese
BE Belarusian
LT Lithuanian
MY Myanmar (Burmese)
GE Georgian
ET Estonian
IN Hindi
SR Serbian Latin
KM Cambodia (Khmer)
SA Arabic
YU Cantonese
SO Somali
LV Latvian
FR French
ES Spanish
BS Bosnian
BR Portuguese (Brazil)
VI Vietnamese
NL Dutch
BE Dutch (Belgium)
SW Finnish Swedish
IT Italian
ID Indonesian
AM Amharic
UZ Uzbek
GR Greek
CS Czech
HK Chinese (HK)
N Traditional Chinese
BG Bulgarian
PT Portuguese
CM Mandarin
TR Turkish
AZ Azerbaijani
IS Icelandic
JP Japanese
DE German
US English (US)
NO Norwegian
HR Croatian
UR Pakistan (Urdu)
LO Laos (Lao)
BN Bangladesh (Bengali)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We'll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Mandarin
RO Romanian
CK kurdish
MS Malaysian
TH Thai
RU Russian
HU Hungarian
SR Serbian
SW Swahili
CA Catalan
DA Danish
AF Dari
SE Swedish
IL Hebrew
MO Mongolian
UA Ukrainian
PL Polish
FI Finnish
TH Thai (Thailand)
SK Slovak
KR Korean
CN Chinese
BE Belarusian
LT Lithuanian
MY Myanmar (Burmese)
GE Georgian
ET Estonian
IN Hindi
SR Serbian Latin
KM Cambodia (Khmer)
SA Arabic
YU Cantonese
SO Somali
LV Latvian
FR French
ES Spanish
BS Bosnian
BR Portuguese (Brazil)
VI Vietnamese
NL Dutch
BE Dutch (Belgium)
SW Finnish Swedish
IT Italian
ID Indonesian
AM Amharic
UZ Uzbek
GR Greek
CS Czech
HK Chinese (HK)
N Traditional Chinese
BG Bulgarian
PT Portuguese
CM Mandarin
TR Turkish
AZ Azerbaijani
IS Icelandic
JP Japanese
DE German
US English (US)
NO Norwegian
HR Croatian
UR Pakistan (Urdu)
LO Laos (Lao)
BN Bangladesh (Bengali)
  • Home

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We'll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • 最新信息
    即将推出 公告 实时更新
  • 入门和培训
    入门步骤 训练 通话前测试 需要一个帐户 我需要什么?
  • 使用视频通话
    对于患者 诊所仪表板 远程生理监测 应用程序和工具 指南和视频 工作流程 进行咨询 等候区 行政
  • 技术要求和故障排除
    故障排除预呼叫测试 对于 IT 兼容设备 技术基础 排除通话故障 需要幫忙?
  • 专业门户网站
    老年护理门户网站 初级卫生保健门户网站
  • 关于视频通话
    文章和案例研究 关于 政策 使用权 安全
+ More

联系谁来获得支持和建议

如果您有任何疑问或要报告任何问题,请联系视频通话团队


视频通话服务台

1800 580 771

videocallsupport@healthdirect.org.au

视频通话支持时间

我们的视频通话支持团队于周一至周五上午 8 点至下午 6 点(当地时间)为该服务提供行政和技术支持。

视频通话 Jira Service Desk

您可以使用我们的视频通话 Jira Service Desk创建并查看服务请求(服务工单)的状态。通过上述支持邮箱发送邮件也会在 Jira Service Desk 中创建服务工单。

首先尝试我们的故障排除指南

致电之前,请先查看我们的故障排除指南 - 它们可以帮助您快速纠正许多问题:

  • 故障排除指南
  • 故障排除:首次登录时出现的浏览器问题
  • 故障排除:视频通话期间的问题
  • 故障排除:呼叫前测试中发现的问题

正常工作时间以外的关键问题

要报告必须在非工作时间处理的系统中断,请拨打我们的支持电话 1800 580 771 并按选项 2。

如果您的非工作时间问题并不紧急,请发送电子邮件至videocallsupport@healthdirect.org.au ,我们将在下一个工作日早上回复您。

联系您当地的 IT

您当地的 IT 部门可以帮助您解决与单点登录相关的问题以及诸如摄像头或麦克风无法用于视频通话等技术问题。

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 未命名文章

Can't find what you're looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand