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Training page for Health Professionals

This page contains links to information and videos for health service providers added as clinic Team Members


As a health service provider added as a team member in one or more Video Call clinics, you have access to the clinic waiting area and any configured Meeting and Group rooms for the clinic. You can join patients from the waiting area, which will open the call screen for the consultation. The video and information links below are designed to assist you to navigate the waiting area and call screen and get the most out of your Video Call consultations.

This short video shows how to sign in, view the waiting area and join patients in a Video Call

 

 

See below for more detailed information regarding getting started with Video Call, the waiting area and the call screen

Getting started

Once you have been added to one or more clinics, you can sign into Video Call. See the links below for the basics.

Equipment and set up

Sign in using Single Sign-On (SSO)

Edit your Profile

 
 

The Clinic Waiting Area

Each clinic has a waiting area, which is where you will join your patients in a Video Call consultation.

Sign in and join a call

Share the clinic link with patients

View the Clinic Dashboard

View and manage messages in the Message Hub

Start a New Video Call and invite a patient to the call

Join a Group Call in the waiting area

 
 

Call screen information and options

Once you are in a Video Call with one or more other participants, you have access to a range of functionality:

Using Apps & Tools to share resources into your call. 

Screenshare

Using the Call Manager

Add a participant to your current call

The Video Call Screen explained

Live Captions

Take Notes

 
 

More options for enhancing your Video Call

There are many applications and workflow options available in Video Call. The following are some useful examples:

Obtain Bulk Billing Consent

Far end camera control

Request a camera from a participant

Add a phone participant to your call

 
 

 


 

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Table of Contents

Getting started The Clinic Waiting Area Call screen information and options More options for enhancing your Video Call

Related Articles

  • Quick start for health service providers
  • Getting started with Video Call
  • Video Call Training sessions and videos

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