Once your aged care home is set up with a Video Call clinic and the clinic administrator has added the required staff as team members, you are ready to familiarise them with Video Call and begin offering telehealth consultations for your residents. 

Watch the video for RACF staff assisting residents to attend a video consultation:

Here is the link to the video so you can share it with your staff.

Video Call user guides and information

The following links will equip your RACH staff with the information they need to effectively and confidently use Video Call for video telehealth. Remember that we can assist every step of the way so don't hesitate to contact us if you have any questions or would like to organise training for your team.

Downloadable PDFs:

• Six step guide to using Video Call
• Signing in to Video Call
• Send an invitation to the clinic waiting area
• The Clinic Waiting Area
• Joining a Video Call
• Multiple participant workflows

Help pages: 

• Sharing an image or PDF into a Video Call
• Sharing a medical scope or probe into a call
• Telehealth Tips