Video Call live updates
Keep up to date with the Video Call platform status and any current incidents
Planned maintenance of healthdirect Video Call
The Video Call service has upcoming service maintenance planned for Sunday 1st December 2024 between 4.30 and 4.45am, for up to 15 minutes.
More details
An update is required to some Video Call supporting infrastructure. The maintenance work will cause a brief interruption of a few seconds to active calls. During this time a warning may display, however the call will continue without disconnection.
If you have any questions please contact the Video Call team (8am - 6pm local time, Monday to Friday):
- videocallsupport@healthdirect.org.au
- 1800 580 771