US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
CN Chinese
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
SA Arabic
VI Vietnamese
HU Hungarian
UA Ukrainian
ID Indonesian
TH Thai
GR Greek
BG Bulgarian
BS Bosnian
HR Croatian
PT Portuguese
MY Myanmar (Burmese)
UR Pakistan (Urdu)
IN Hindi

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
CN Chinese
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
SA Arabic
VI Vietnamese
HU Hungarian
UA Ukrainian
ID Indonesian
TH Thai
GR Greek
BG Bulgarian
BS Bosnian
HR Croatian
PT Portuguese
MY Myanmar (Burmese)
UR Pakistan (Urdu)
IN Hindi
  • Home

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Need an account Training What do I need? Pre-call test Steps for getting started
  • Using Video Call
    Administration Conduct a consultation Waiting area Clinic dashboard Apps & Tools Guides and Videos Workflows For Patients
  • Technical requirements and trouble shooting
    Technical basics Troubleshooting your call Troubleshooting pre-call test For IT Compatible devices Need Help?
  • Specialty portals
    Primary Health Care Portal Aged Care Portal
  • About Video Call
    About Articles and case studies Access Policies Security
+ More

Useful contacts for NSW Health staff

Who to contact if you need assistance or have any questions about Video Call


You can find contact information below, so you know who to contact if you have a question or an issue. 

MOH-SingleFrontDoor  MOH-SingleFrontDoor@health.nsw.gov.au

 

NSW Health Organisation

Contact

NSW Ambulance Hayley Turner
Cancer Institute NSW Nicola Daye
Central Coast LHD Maya Smitran
Far West LHD Sharyn Cowie
Hunter New England LHD Jennifer Rutherford
Illawarra Shoalhaven LHD Krystal Naumovski
Justice Health and Forensic Mental Health Network Joanna Witkiewicz
Mid North Coast LHD Bronwyn Maxwell
Murrumbidgee LHD Andrew Corrigan
Nepean Blue Mountains LHD
Virtual Care Service
 
nbmlhd-virtualcare@health.nsw.gov.au, 
phone: 02 4734 4735
Northern NSW LHD Adrian Walsh
Northern Sydney LHD Bruno Villamea Santos
Virtual Care Change Manager
NSW Pathology Louise Wienholt
South Eastern Sydney LHD Sally Walker
South Western Sydney LHD Mickael Gieules
Southern NSW LHD Chin Weerakkody
St Vincent's Health Network Majid Shahi
Sydney Children's Hospitals Network Joeanne McSweeney
Senior Coordinator Virtual Care
0438 189 737
Sydney LHD Janelle Painter
Jonathon Prosser
Western NSW LHD
 
Sharyn Cowie
Manager Virtual Care
08 80801501
Western Sydney LHD
 
Asher Alhassid

 

Contact the Video Call team:

Contact Video Call support to speak to a team member in our general support or technical team about any issues you may be experiencing, or to request training.

let retriesFooter = 0; let retriesRelArticles = 0; const mainDiv = document.getElementById('main-content'); const children = mainDiv.children; //children[0].style.display = 'none'; const grandchildren = children[1].children[0]; const article = grandchildren.getElementsByTagName('article')[0]; const footerInterval = setInterval(findFooter, 1000); const relArticleInterval = setInterval(findRelArticles, 1000); function findFooter() { retriesFooter++; const footer = article.getElementsByTagName('footer')[0]; if (footer) { footer.style.display = 'none'; clearInterval(footerInterval); } if (retriesFooter > 10) { clearInterval(footerInterval); } } function findRelArticles() { retriesRelArticles++; const relArticles = document.getElementsByClassName('related-articles')[0]; if (relArticles) { relArticles.style.display = 'none'; clearInterval(relArticleInterval); } if (retriesRelArticles > 10) { clearInterval(relArticleInterval); } }

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

NSW Health Organisation Contact Contact the Video Call team:

Related Articles

  • Using Video Call
  • Video Call roles and permissions
  • Video Call status page
  • Guides and videos for NSW staff and patients

Can’t find what you’re looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand