Call Activity view trial

We are trialing a new option for Video Call users who have access to more than one clinic. Call Activity view shows a list of call activity in all clinics, giving users oversight at a glance. Users do not have to click on each individual clinic to see this information.

My Calls shows all caller activity in the clinics under the organisation.

New sound alert for patients when a call is joined

When a caller is joined by their health service provider, they hear an audible alert. We are improving this alert to ensure patients are aware they have been joined, even if they are looking away from their phone or other device.

Decibel sound meter application 

In collaboration with SA Health, we will soon be introducing a Video Call decibel sound meter application that can be used for speech therapy and other clinical use cases. This application can be used to provide clinical information about a person's vocal volume and can be used as an assessment or feedback tool. Some example screenshots are shown below:

Once the application is launched, you can select to either Speak or Listen. The patient will only have the Speak option.
Once Speak or Listen is selected, the option to select the preferred microphone on the speaker's device appears. Either the patient or clinician end can select the required option.
The application then starts to measure the volume of the speaker's voice and shows the data live in a dial and waveform graph.
Click on PDF in the left hand controls to download a PDF of the results.

Landing page for guests who arrive at the sign-in page in error

We will soon release a new landing page for patients, clients and other guests using the clinic link for a Video Call appointment, when the link is incorrect or another link error occurs. Instead of being taken to the sign-in page in error when this occurs, there will be a new page with more information about what to do next. The example below shows the design of the page: