Call log

There will soon be a new clinic Call log tab available for administrators and reporters in the waiting area. In this tab will be information regarding completed and abandoned calls, including call start time, call duration, bandwidth information and the name of the  call host. The log will show all clinic calls for the past seven days.

This image shows a draft example of a clinic call log:

SIP and Phone Callout favourites

SIP and phone participants can soon be added more easily to calls, with the addition of saved favourites. Clinic administrators save favourite SIP addresses or phone numbers in their clinic configuration and can mark the most used favourites as the default. Saved SIP addresses and phone numbers appear in a drop-down list for team members inviting a participant to a Video Call.

This example shows the new favourites selector in the Add A SIP Participant modal:

This example shows the new favourites selector in the Phone Callout modal, which also has a new design:

Updates to Bulk Billing Consent Form

The Bulk Billing Consent form in the Virtual Forms application will be updated to include an option for Patient URN and the ability to select whether the person giving consent is the patient or an authorised representative.

Sound application 

In collaboration with SA Health, we will soon be introducing a Video Call Sound application, for use in specialties including speech therapy and other clinical use cases. This application provides clinical information about a person's vocal volume and pitch and can be used as an assessment or feedback tool. Example screenshots are shown in the overview below:

Once the application is launched, you can select to either Speak or Listen.
Once Speak or Listen is selected, select the required participant and the required microphone. Both the patient or clinician can select the required microphone.
Once selected, the application starts to measure the volume and pitch of the speaker's voice, shows the data live in a dial and graphs.
You can also do one or more trials and download the results in PDF form.