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Training page for Organisation Administrators

This page contains links to information and videos relevant to the Organisation Administrator role


As an Organisation Administrator in the Video Call service, you have overarching administrative access to your organisation(s) and all clinics under the organisation(s). This page contains links to information and videos relevant to the Organisation Administrator role, to assist with role familiarisation.  To watch a recording of a NSW Train the Trainer webinar session, click here.

This short video outlines the main organisation configuration options for Video Call

 

 

Click on the dropdown headings below for links to information regarding your organisation and clinics

My Organisations, My Clinics and Message Hub

Click on the links to access detailed information:

My Organisations summary

Add and manage administrators

My Clinics summary

Create and delete clinics

Message Hub

 
 

Organisation Reports

Click on the links to access detailed information:

Organisation level reports

Clinic level reports

Video Call Savings Calculator

 
 

Organisation Configuration

Click on the links to access detailed information:

Organisation Information configuration

Organisation Call Interface configuration

Organisation Custom Waiting Experience configuration

Joining A Call configuration

 
 

Clinic Administration

As an Organisation administrator, you have access to all clinic configuration options for the clinics in your organisation. Click here for detailed information about clinic administration options.

 
 

 

 

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