Mute a participant in your Video Call
How to mute a participant as a host in a call
When a call host hovers their mouse over another participant's video feed, the hover buttons display. One of these is the mute hover button. This can be useful when in a call with multiple participants and you would like to eliminate any background sounds coming through their microphone. Patients and other guests have access to mute only themselves, not others in the call.
Hover over a participant's video feed and select the mute icon to mute them in the call. Please note you cannot unmute a participant, they will need to unmute themselves when ready.
The Call Manager also has mute functionality for individual participants. Click the 3-dot menu for the required participant to access the options, including mute. Click Select multiple to mute multiple participants in the call.
