Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We'll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Topics

What's New Administrators Clinicians Technical Specialty portals About Video Call Patients

    Need Help?

  • Contact Us

Languages

English (US) keyboard_arrow_down
RO Romanian
CK kurdish
MS Malaysian
TH Thai
HU Hungarian
RU Russian
SR Serbian
SW Swahili
CA Catalan
DA Danish
AF Dari
SE Swedish
IL Hebrew
MO Mongolian
UA Ukrainian
PL Polish
FI Finnish
TH Thai (Thailand)
SK Slovak
BE Belarusian
KR Korean
CN Chinese
LT Lithuanian
MY Myanmar (Burmese)
GE Georgian
IN Hindi
ET Estonian
SR Serbian Latin
KM Cambodia (Khmer)
SA Arabic
YU Cantonese
SO Somali
LV Latvian
FR French
ES Spanish
BS Bosnian
BR Portuguese (Brazil)
VI Vietnamese
NL Dutch
BE Dutch (Belgium)
SW Finnish Swedish
IT Italian
ID Indonesian
AM Amharic
UZ Uzbek
GR Greek
CS Czech
HK Chinese (HK)
BG Bulgarian
N Traditional Chinese
PT Portuguese
CM Mandarin
TR Turkish
AZ Azerbaijani
IS Icelandic
JP Japanese
DE German
US English (US)
NO Norwegian
HR Croatian
UR Pakistan (Urdu)
LO Laos (Lao)
BN Bangladesh (Bengali)
Homearrow_forward_ios Cliniciansarrow_forward_ios Clinic dashboard
  • What's New
    Coming Soon Bulletins Live Updates Video Call Priorities
  • Administrators
    Need an account Training What do I need? Pre-call test Steps for getting started
  • Clinicians
    Administration Conduct a consultation Waiting area Clinic dashboard Apps & Tools Remote physiological monitoring Guides and Videos Workflows For Patients
  • Technical
    Technical basics Troubleshooting your call Troubleshooting pre-call test For IT Compatible devices Need Help?
  • Specialty portals
    Primary Health Care Portal Aged Care Portal
  • About Video Call
    About Articles and case studies Access Policies
  • Patients
+ More

Clinic Dashboard

The clinic dashboard contains Video Call information and links for users when they sign in to Video Call


The clinic dashboard can be set as the default landing page for all Video Call account holders when they sign in and access their clinic. It provides a rotating carousel of announcements and useful Resource Centre links. There are also quick links to the waiting area and rooms as well as an overview of caller activity in the waiting area.. This makes it easy to communicate with all Video Call users in clinics and provides a way to link users to relevant announcements and information.

Overview of the Clinic Dashboard:

The Clinic Dashboard can be accessed using the top option in the Left Hand Side (LHS) column in the Clinic. A screenshot of a computer

AI-generated content may be incorrect.

This screenshot shows the design, navigation buttons, rotating carousel messages and information links available in the Clinic Dashboard.

As well as the Carousel messages, there is a summary of callers in the waiting area, links to the Waiting Area, Meeting rooms and Group rooms and a Pre-call test button.

A screenshot of a video call

AI-generated content may be incorrect.
The carousel rotates through three announcements and the content will be refreshed every two weeks. Each announcement has a heading, a short description, an image and a Learn More button that links to more information in the Video Call Resource Centre. A screenshot of a computer

AI-generated content may be incorrect.
Video Call Resources contains quick links to relevant information in the Resource Centre. These links will be updated periodically, when new applications are released. A screenshot of a computer

AI-generated content may be incorrect.

Clinic Administrators can set the preferred clinic landing page

Clinic administrators can decide whether to make the Clinic Dashboard the landing page for their team members when they sign in, or whether they prefer to have the Waiting Area as the landing page. Please note, the Clinic Dashboard is the default landing page for the clinic unless the setting is changed. 

To configure the preferred landing page for clinic team members:

Clinic admins go to Configure > Clinic.
Under Default landing page, select the desired option for the clinic. Then click Save.

This will be the page team members will be directed to when they sign in to and access the clinic and this setting can be updated at any time.
A screenshot of a browser window

AI-generated content may be incorrect.

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Overview of the Clinic Dashboard: Clinic Administrators can set the preferred clinic landing page

Related Articles

  • Interested in healthdirect Video Call?

Can't find what you're looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand