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Real-time remote physiological monitoring

Perform remote patient physiological monitoring in real-time during a video consultation


Please note this functionality is currently in a pilot testing phase.

During a Video Call consultation you have the capability to monitor your patient remotely from their Bluetooth enabled monitoring device, for example a pulse oximeter. Once you instruct your patient to connect their monitoring device to the Video Call, you will see the results live in the Video Call Screen and can take a screenshot and export the data for the patient records, if desired. Some devices (but not all) have the ability to record historical data and this can also be accessed remotely, if required. If this functionality is not available on the patient's device, the button to access history will not display.

Video Call screen with remote patient monitoring data shared in the call

General information for health service providers

For staff sending the appointment information to patients 

Staff sending the appointment information to patients who will be connecting a monitoring device during their Video Call, can use the following recommendations when sending the clinic link and supporting information. These recommendations show how to send links to patients using iPhone/iPad (Bluefy browser link) or Android devices (Google Chrome or Microsoft Edge), to ensure the patient is using a compatible browser for the call.

Instructions for iPhone and iPad (iOS) users:

When sending the clinic link to patients, please be aware that some will be attending their appointment using an iOS device. They will need a special link to attend, that will prompt the Bluefy browser to open.  

This is easy to create and you can then add to your invitation with clear patient instructions.

Your clinic link can be copied or you can send directly from the platform, using SMS or Email.

Options for sharing the Video Call clinic link
SMS or Email   
When you use this option, the clinic link is automatically added at the bottom of the SMS or Email.  
This image shows the default text for invitations (which can be edited to suit the clinic needs).  
 
SMS or Email the Video Call clinic link
You can cover all device options by editing the default text and adding the specific link for iPhone/iPad users. This example shows suggested text for remote patient monitoring appointments, including Bluefy browser link for this clinic.   
The Bluefy browser allows the patient monitoring device to connect to the call using Bluetooth. The patient will need to install and use the free Bluefy browser app on their device.  
To create the Bluefy link, copy your usual clinic link and replace the 'https://' with 'bluefy://open?url='.  
Note that I have chosen the SMS option here, as this means attending the appointment is a simple click on their iPhone or iPad.
A screenshot of a phone
                                                                                                                AI-generated content may be incorrect.
The usual clinic link will appear at the bottom of the received invitation. Example Bluefy information and link are shown in this example.  

Patients can then click on the relevant link that suits their device.  
This removes the need to copy and paste the link into the Bluefy browser on iPhone or iPad, which some patients may find challenging.
Some patients may prefer to use the WebBLE Browser on their iPhone or iPad - however Bluefy provides a better user experience and is free to download.  
This example shows suggested text for remote patient monitoring appointments, if requiring the WebBLE clinic link.  
To create the WebBLE link, copy your usual clinic link and replace the 'https' with 'webble'.  
Note that I have chosen the SMS option here, as this means attending the appointment is a simple click on their smart phone.  
Please note: the patient will need to install and use the WebBLE browser on their device. This app costs $2.99.

Sharing the Video Call link with text specific to using a WebBLE link

Suggested text in Send SMS function


Received SMS with instructions for using the WebBLE clinic link for Video Call

An example of the SMS received by the patient

Instructions for Android users:

When sending the clinic link to patients, please be aware that some will be attending their appointment using an Android device. They will need to use the Google Chrome or Microsoft Edge browser to attend their appointment - so you can let them know this when you send out the appointment information.  
Your clinic link can be copied or you can send directly from the platform, using SMS or Email.

Options for sharing the Video Call clinic link
SMS or Email   
When you use this option, the clinic link is automatically added at the bottom of the SMS or Email.  
This image shows the default text for invitations which you can edit to give more specific instructions, if desired.
SMS or Email the Video Call clinic link
 
 

For clinicians: Real time physiological monitoring instructions

See the simple steps below for instructing your patient to turn on and connect their monitoring device directly into the Video Call consultation.

Join the Video Call with your patient and explain that you will be helping them to connect their monitoring device to the call so you can monitor their results.  
Please note: You and your patient must use either the Google Chrome or Microsoft Edge browser or the WebBLE browser if using an iPhone or iPad (see WebBLE instructions in a separate dropdown on this page).
Video Call screen showing patient screen
Click on Apps & Tools and then select Patient Monitoring Device. Video Call screen accessing Patient Monitoring Device App
You will see a representation of the screen presented to your patient. Please note: this is for your information and you cannot interact with the buttons on this screen.  
Ask your patient to turn on their monitoring device and place it on their finger.   
Next instruct your patient to click on Click Here to connect to your medical device.
Your patient will see a browser pop-up appear on their screen, allowing them to select their device and then click on Pair. This will connect their monitoring device to the Video Call via Bluetooth.  
Please note: this is the view at the patient end.
Patient button to pair their monitoring device in a Video Call
You will see the results shared into the Call Screen after a few moments. This example shows a pulse oximeter connected to the call and the results showing on the screen. Video Call screen with patient monitoring device readings
 
 

 

Information and instructions specific to types of monitoring devices

Please click the links below for information regarding how to use the Patient Monitoring Device App to connect a patient's Bluetooth medical device during a Video Call consultation as well as information regarding browsers and manual entry of results. These links contain information for clinicians and patients specific to the device type, including videos and quick reference guides:

A close-up of a pulse oximeter
                                                                                AI-generated content may be incorrect. Remote patient monitoring with pulse oximeters
A black rectangular object with a white letter
                                                                                AI-generated content may be incorrect. Remote patient monitoring with ECG devices
Remote patient monitoring with spirometry devices

 

Information for patients

General information for patients

 

Other medical devices integration

To see other compatible medical devices, such as general examination cameras, scopes and vision glasses, please visit this page. If you would like to discuss the real-time physiological monitoring capability, including integration of other devices, or would like more information, please contact:

  • Sam Georgy, Video Call Service Director: sam.georgy@healthdirect.org.au

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Table of Contents

General information for health service providers Information and instructions specific to types of monitoring devices Information for patients Other medical devices integration

Related Articles

  • Pulse Oximeter remote patient monitoring
  • ECG remote patient monitoring
  • Web browser requirements
  • The Video Call screen

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