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VI Vietnamese
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PT Portuguese
CM Mandarin
TR Turkish
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  • 技术要求及故障排除
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设备和操作系统要求

视频通话的最低设备和操作系统要求


参与视频通话咨询时,用户设备必须满足以下要求:

设备类型 
最低要求 
操作系统 

Windows 计算机
2GHz 双核 i5 处理器
3GB RAM 
Microsoft Windows 7 或更高版本 

苹果电脑
(iMac、Mac Pro、Mac Mini、
MacBook、MacBook Air 或 MacBook Pro)
Intel 2GHz 双核 i5 处理器
3GB RAM 
MacOS 10.12 (Sierra) 或更高版本 

Android 平板电脑或智能手机
不到两岁,前面有一个
面对摄像机 
Android 5.1 或更高版本 
Apple iPhone 或 iPad iPhone 6S 或更新机型、iPad Air 2 或更新机型,
iPad Mini 4 或更高版本、iPad Pro 
iOS 14.3 或更高版本 

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