Video Call live updates
Keep up to date with the Video Call platform status and any current incidents
Planned maintenance of healthdirect Video Call
Video Call has upcoming service maintenance planned for Sunday 27th July 2025, between 4.00 and 5.00AM AEST, for up to 60 minutes.
More details
An update is required to the Video Call supporting infrastructure. The maintenance work will cause a brief interruption of 30 - 60 seconds, during which time a warning may briefly display in active calls and slower loading of pages may be experienced. If this occurs, refreshing the page or call will restore the connection.
If you have any questions please contact the Video Call team.