US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
BR Portuguese (Brazil)
RU Russian
SE Swedish
CN Chinese
IL Hebrew
N Traditional Chinese
FI Finnish
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
ER Tigrinya
SA Arabic
VI Vietnamese
CS Czech
LV Latvian
NO Norwegian
SK Slovak
HU Hungarian
UA Ukrainian
RO Romanian
ID Indonesian
DA Danish
TH Thai
KZ Kazakh
LT Lithuanian
GR Greek
BG Bulgarian
Mandarin
Cantonese
Thai (Thailand)
Belarusian
Georgian
Mongolian
BS Bosnian
HR Croatian
PT Portuguese
LO Laos (Lao)
KM Cambodia (Khmer)
SR Serbian
MY Myanmar (Burmese)
BN Bangladesh (Bengali)
UR Pakistan (Urdu)
SW Finnish Swedish
ET Estonian
CA Catalan
BE Dutch (Belgium)
IN Hindi
kurdish
Azerbaijani
Uzbek
Icelandic
Swahili
HK Chinese (HK)
Serbian Latin
Amharic
Montenegrin

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Kazakh
US English (US)
FR French
DE German
ES Spanish
IT Italian
NL Dutch
PL Polish
JP Japanese
BR Portuguese (Brazil)
RU Russian
SE Swedish
CN Chinese
IL Hebrew
N Traditional Chinese
FI Finnish
MS Malaysian
TR Turkish
KR Korean
AF Dari
SO Somali
ER Tigrinya
SA Arabic
VI Vietnamese
CS Czech
LV Latvian
NO Norwegian
SK Slovak
HU Hungarian
UA Ukrainian
RO Romanian
ID Indonesian
DA Danish
TH Thai
KZ Kazakh
LT Lithuanian
GR Greek
BG Bulgarian
Mandarin
Cantonese
Thai (Thailand)
Belarusian
Georgian
Mongolian
BS Bosnian
HR Croatian
PT Portuguese
LO Laos (Lao)
KM Cambodia (Khmer)
SR Serbian
MY Myanmar (Burmese)
BN Bangladesh (Bengali)
UR Pakistan (Urdu)
SW Finnish Swedish
ET Estonian
CA Catalan
BE Dutch (Belgium)
IN Hindi
kurdish
Azerbaijani
Uzbek
Icelandic
Swahili
HK Chinese (HK)
Serbian Latin
Amharic
Montenegrin
  • Home
  • Using Video Call
  • Conduct a consultation

Conduct a call in the waiting area

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Latest information
    Coming Soon Bulletins Live Updates
  • Getting Started and training
    Steps for getting started Training Pre-call test Need an account What do I need?
  • Using Video Call
    For Patients Clinic dashboard Remote physiological monitoring Apps & Tools Guides and Videos Workflows Administration Waiting area Conduct a consultation
  • Technical requirements and trouble shooting
    Troubleshooting pre-call test For IT Compatible devices Technical basics Troubleshooting your call Need Help?
  • Specialty portals
    Aged Care Portal Primary Health Care Portal
  • About Video Call
    Articles and case studies About Policies Access Security
+ More
Create account and sign in to Video Call
Shortcuts for Video Call sign in
Sign in Using Single Sign-On (SSO)
Join a Video Call and consult with your patient/client
Start a New Video Call in the clinic waiting area
Group Calls in the Clinic Waiting Area
How to access your Video Call consultation
Add participants to your current Video Call
Transfer a call to another clinic
Clinic Waiting Area in call on-hold function
Your account profile and settings
View my roles and permissions
My clinics summary
Adding a SIP participant to a healthdirect Video Call
Interpreter services and workflows
Call quality rating
Sharing presentation slide-shows

Popular Articles

  1. Configuring Post Call Links
  2. healthdirect Video Call in disability services
  3. Remote spirometry patient monitoring
  4. Configure your organisation call interface
  5. Organisation Information configuration
  6. Group Calls in the Clinic Waiting Area
  7. Organisation level 'Joining a call' configuration
  8. healthdirect Video Call Payment Gateway
  9. Troubleshooting audio and video issues during a call

Can’t find what you’re looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand