Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We'll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Topics

Clinicians Administrators Patients Technical Service Updates About

    Need Help?

  • Contact

Languages

English (US) keyboard_arrow_down
RO Romanian
CK kurdish
MS Malaysian
TH Thai
HU Hungarian
RU Russian
SR Serbian
SW Swahili
CA Catalan
DA Danish
AF Dari
SE Swedish
IL Hebrew
MO Mongolian
UA Ukrainian
PL Polish
FI Finnish
TH Thai (Thailand)
SK Slovak
BE Belarusian
KR Korean
CN Chinese
LT Lithuanian
MY Myanmar (Burmese)
GE Georgian
IN Hindi
ET Estonian
SR Serbian Latin
KM Cambodia (Khmer)
SA Arabic
YU Cantonese
SO Somali
LV Latvian
FR French
ES Spanish
BS Bosnian
BR Portuguese (Brazil)
VI Vietnamese
NL Dutch
BE Dutch (Belgium)
SW Finnish Swedish
IT Italian
ID Indonesian
AM Amharic
UZ Uzbek
GR Greek
CS Czech
HK Chinese (HK)
BG Bulgarian
N Traditional Chinese
PT Portuguese
CM Mandarin
TR Turkish
AZ Azerbaijani
IS Icelandic
JP Japanese
DE German
US English (US)
NO Norwegian
HR Croatian
UR Pakistan (Urdu)
LO Laos (Lao)
BN Bangladesh (Bengali)
Homearrow_forward_ios

Patients

Video Call information for patients

How to attend a consultation (for patients)arrow_forward_ios Quick Guide: Patient guide for attending a consultationarrow_forward_ios Allowing camera and microphone access for Video Callarrow_forward_ios Video Call tips for Patientsarrow_forward_ios Video Call control buttons on your mobile devicearrow_forward_ios Turning on Do Not Disturb on your phonearrow_forward_ios Using iOS devices to participate in a Video Callarrow_forward_ios Apple Reactions on iOS and MacOS devicesarrow_forward_ios Message for callers experiencing internet issues while waitingarrow_forward_ios Patient information for Remote Vitals applicationarrow_forward_ios Translating Video Call patient screens into other languagesarrow_forward_ios Video Call control buttons on your mobile devicearrow_forward_ios Share an Image or PDF on a mobile devicearrow_forward_ios Quick Guide: Take and share a photo on a mobile devicearrow_forward_ios

Popular Articles

  1. Advanced information regarding camera and microphone issues
  2. What you need to make a Video Call
  3. Allowing camera and microphone access for Video Call
  4. Need a Video Call account?
  5. Join a Video Call and consult with your patient/client
  6. Troubleshooting pre-call test internet quality issues
  7. Create account and sign in to Video Call
  8. Who to contact for support and advice
  9. Bandwidth and data usage

Can't find what you're looking for?

Email support

or speak to the Video Call team on 1800 580 771


Knowledge Base Software powered by Helpjuice

Expand